@book{90678,
	author = {del Fresno García, Miguel},
	title = {El consumidor social. Reputación online y 'social media'},
	publisher = {Universitat Oberta de Catalunya, },
	year = {2012},
	address = {[Madrid, España] :},
	url = {https://public.digitaliapublishing.com/a/20068}
}